Qualified support
Advantages: Original spare parts, comprehensible and binding cost estimates, competent teams repair of external installations
Avoidance of standstill, minimization of downtimes: our service team repairs expertly and without delay using original spare parts. Comprehensible and detailed cost estimates ensure planning security and preventive maintenance protects against production downtimes.
Repair service
- We will use original spare parts to repair every element of the machine we have supplied to you. If they are no longer available (e.g. caused by discontinuation of products, etc.) we will offer you replacement parts or corresponding conversion kits. Our own components are always available.
- Execution and production will be carried out by our service team.
- Immediate preparation of cost estimates including price limits for components and assemblies.
- We will support you at any time concerning the repair of your external installation or components.
Spare parts service
- Quick and binding information about delivery times
- Packaging and shipment on demand
- Spare part recommendations for new and existing plants
- Individual advice on spare parts for your requirements. This will ensure safe production and avoid unnecessary breakdown costs.
“It is not that common to find a company that has records on products and sales going back 40+ years, this gives confidence.”
Lars Moell
Swedish Defence Research Agency, Stockholm, Sweden
Preventive maintenance
During preventive maintenance, our service team will analyze and evaluate the mechanism and the condition of the hydraulic components of your plant with the aim of avoiding unplanned production shutdowns. Necessary maintenance work will be carried out during planned production breaks. Spare parts will be ordered in due time so that they are directly available when required.
Maintenance
The regular maintenance of the machines by skilled WINTER personnel ensures long-term high availability. Optimization of mechanisms and the program as well as special requests can be implemented as part of maintenance.
Maintenance contracts can be designed flexibly. We offer a scope of service ranging from single inspections with a test report and recommendations through to the regular exchange of expendable parts as preventive maintenance. This service will be carried out by our experienced specialists from our service team.
Technical support
You can reach our service team during office hours on phone number +49-2102-9954-0.
Failures of complete plants can be systematically localized by our team via remote maintenance and targeted measures can be taken. An engineer from our company is nominated as a regular contact for each plant. That way our customers always reach a competent contact person directly – even outside normal working hours.